Park the car so you can easily reach the charge port. It is located at the front left of the car.
Put the car in P and turn it off.
Make sure the car is unlocked and press open the charge port flap.
Insert the charging cable into the car first, then into the charging station.
Push the connector in firmly until it clicks into place.
Take the charging token (laaddruppel) from the glove compartment.
Scan the token at the charging station to start charging.
Return the charging token to the glove compartment.
Tip: always check that the car is actually charging. Look for an indicator light on the charging station and the charging icon on the dashboard. When charging, the car will display the estimated time until fully charged.
Good to know
At home or at a standard AC charging station, the Inster charges at up to 11 kW.
At a DC fast charger, the car charges from 10 to 80 percent in approximately 30 minutes.
Charging speeds are estimates and depend on factors such as temperature and how busy the charging location is.
Troubleshooting
Cable won't release: lock and unlock the car via the MyWheels app or using the central locking button, then try removing the cable again.
Charging issues: check that the connector is properly inserted and that the charging token was scanned correctly. If the problem persists, try a different charging station.
Still stuck? Contact MyWheels customer support.