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What happens if a debit fails?

MyWheels will soon be switching from pay-after-use to pay-in-advance.
​When this change will apply to you, you will be notified via email and within the app.
​If you became a new customer after October 19, 2026, you will start with pay-in-advance immediately.
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​This article applies to customers using Pay-in-advance:

You will be notified of this and given the opportunity to make the payment or add a new payment method. If payment is not received, we will send a reminder, and the outstanding amount may eventually be referred to our collection agency.

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