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What is account balance & What can I do with my balance?

MyWheels will soon be switching from pay-after-use to pay-in-advance.
​When this change will apply to you, you will be notified via email and within the app.
​If you became a new customer after October 19, 2026, you will start with pay-in-advance immediately.
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​This article concerns the previous situation and applies to customers using Pay-after-use:

When you pay to much or you receive a credit from MyWheels, an account balance is created. You can choose for pay out in the app (Finances => Pay out)

If you’ve chosen a ‘Trips (kilometer bundle),’ any unused kilometers will expire. If you drive fewer kilometers than your bundle includes, those kilometers will expire. If you drive more kilometers, you’ll pay the standard rate per kilometer.

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