MyWheels will soon be switching from pay-after-use to pay-in-advance.
When this change will apply to you, you will be notified via email and within the app.
If you became a new customer after October 19, 2026, you will start with pay-in-advance immediately.
This article applies to customers using Pay-in-advance:
Have you caused damage or received a fine while using one of our cars? If so, we will charge the costs to your payment card. Should you wish to contest the damage or the fine, your objection will be reviewed. If your objection is upheld, any costs that were charged incorrectly will be refunded to your payment card.