Unplugging the charging cable
• Take the charging card/drop from the glove compartment.
• Scan the card at the charging station.
• First: unplug the cable from the car.
• Then: unplug it from the charging station.
• Place the cable in the trunk.
• Put the charging card back in the glove compartment.
Cable stuck?
• Lock and unlock the car again via the MyWheels app.
• Or use the central locking button: next to the window controls on the driver’s door.
• Still stuck?
→ Contact the charging station operator
→ Or call MyWheels customer service — we’re happy to help!