You open and close this car using the MyWheels app.
Opening the car
Open the car in the app via your reservation.
Disconnecting the charging cable (if the car is plugged in)
Take the charging token from the glove compartment.
Hold it against the reader on the charging station to stop charging.
Make sure the car is unlocked via the app. The connector only releases when the car is unlocked.
Press the release button next to the charging port and pull the cable out of the car straight away.
Then remove the cable from the charging station.
Close the charging door by pressing its right-hand edge.
Storing the charging cable
Take the cable with you and put it back in the boot.
Starting the car and driving off
Get in the car.
Press the foot brake.
Press the round start button to the right of the steering wheel. The green READY light comes on in the dashboard. You will not hear an engine sound.
You select a gear with the stalk behind the steering wheel on the right. Keep the brake pressed and push the stalk down two positions for D (forward) or up two positions for R (reverse). There is no gear lever on the centre console.
The parking brake releases automatically as soon as you select D or R.
Release the brake to drive off.
Good to know
If you press the start button without pressing the brake, only the electronics switch on and you cannot drive off. Always press the foot brake first.
As long as the charging cable is plugged into the car, the parking brake will not release. So always remove the cable from the car before you drive off.
Trouble starting
Press the foot brake firmly and press the start button.
No engine sound? That is normal, this is an electric car. Check whether the green READY light is on.
Check that the charging cable is disconnected and the charging door is closed.
Parking brake not on? Press the P button on the end of the gear stalk, press the foot brake and try again.
Check that you still have an active reservation in the app.
Has your reservation expired and is the car blocked? Call the MyWheels helpline.