How do I enter/update a (different) driving licence?

Want to import a (new) driving licence? Here's how to do it:

  1. Open the MyWheels app
  2. Go to 'account
  3. Go to "data
  4. Click on "Driving licence
  5. Click on 'Verify new driving licence'*

*Please note: clicking 'verify new driving licence' will immediately invalidate your current driving licence.


Good to know: once you click 'upload' to start the verification process, you can no longer book rides until you have successfully completed the verification. Furthermore, you can only go through this flow in the app, not on the website.

A few tips:

  • Take a photo of the correct document: your driving licence.
  • The driving licence must be valid and yours.
  • Make sure the room is well-lit when taking the photo.
  • Follow the advice in the app when you are in the process of photographing your driving licence.
  • Make sure your driving licence lays flat on the table.
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