- With the app:
Click on the green "start ride" button in your reservation within the app. The car will unlock within 15 seconds.
- Opening and closing during the ride:
You can open and close the car during the ride using the app or with a physical key if available.
Note: If you're unable to unlock the car via the app, completely close the app and restart it—this will reconnect the app to the car. After pressing the green button, wait about 15 seconds. The car should unlock afterward.