Additional costs may be charged for misuse, misconduct, and/or damage. Traffic and parking fines are passed directly to the renter, with administrative fees added on top. The prices below are calculated based on the direct costs of a cause, such as personnel costs, cost of parts, time the car is not rentable, and/or towing the car. Please try to avoid the following at all times:
|
Reason |
Additional Cost |
|---|---|
|
Service trip caused by user’s actions |
€40 |
|
Returning a car with an empty tank (<25%) |
€30 |
|
Not (correctly) connecting an electric car to a charging station |
€30 |
|
Leaving windows open after a trip (no additional damage) |
€30 |
|
Not locking the car after a trip (no additional damage) |
€30 |
|
Returning the car late |
€80 |
|
Losing the fuel/charging card |
€80 |
|
Leaving the car dirty |
€130 |
|
Leaving windows open after a trip (with additional damage) |
€180 |
|
Not locking the car after a trip (with additional damage) |
€180 |
|
Returning the car in the wrong location * |
€350 |
|
Causing an empty (starter) battery * |
€180 |
|
Causing an empty traction battery |
€330 |
|
Smoking in the car |
€230 |
|
Transporting a pet that leaves traces (hair, sand, etc.) |
€230 |
|
Returning the car in the wrong location |
€330 |
|
Fuel/charge card fraud (+ police report) *** |
€330 |
|
Losing the charging cable |
€380 |
|
Not reporting damage during the trip |
€500 |
|
Incorrect parking (resulting in towing) |
€730 |
|
Losing the car key |
€1000 |
|
Letting someone drive who’s not added as an extra driver ** |
€1000 |
In case of damage, we also charge an administrative fee of €20,-
*Any additional costs for retrieving the car and for the time the car is out of service will also be charged. **In case of damage, all costs will be fully passed on. ***Fraudulent fuel/charging costs will also be included.”