Additional costs may be charged for misuse, misconduct, and/or damage. Traffic and parking fines are passed directly to the renter, with administrative fees added on top. The prices below are calculated based on the direct costs of a cause, such as personnel costs, cost of parts, time the car is not rentable, and/or towing the car. Please try to avoid the following at all times:
| Reason | Extra cost |
|---|---|
| Administration costs | € 20 |
| Returning the car with an empty tank (<25%) | € 30 |
| Not (correctly) connecting electric car to charging point | € 30 |
| Returning car late | € 100 |
| Losing fuel card/charging key | € 100 |
| Not closing the windows after a trip** | € 50 |
|
Not closing windows after the trip with additional damage** |
€ 150** |
|
Not locking the car after the trip without additional damage |
€ 50 |
|
Not locking the car after the trip with additional damage |
€ 150** |
|
Returning the car to the wrong location |
€ 350 |
|
Leaving the car dirty |
€ 150 |
|
Transporting a pet that leaves marks (hair, sand, etc.) |
€ 230 |
|
Smoking in the car |
€ 230 |
|
Causing a dead (starter) battery* |
€ 230 |
|
Losing the charging cable |
€ 480 |
|
Losing the key |
€ 1.000 |
|
Incorrect parking (leading to towing) |
€ 730 |
|
Fuel card/charging card fraud (+ police report)*** |
€ 350 |
|
Not reporting damage during the trip |
€ 500 |
|
Letting someone drive who is not added as an additional driver** |
€ 1000 |
In case of damage, we also charge an administrative fee.
*Any additional costs for retrieving the car and for the time the car is out of service will also be charged. **In case of damage, all costs will be fully passed on. ***Fraudulent fuel/charging costs will also be included.”