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I have been fined for an offense outside my rental period. How is this possible?

Updated over a week ago

MyWheels cars have a parking permit within the designated zone, where you pick up and return the car. This information is visible on the car's page. Unless otherwise indicated in the app, the cars do not have a parking permit outside this zone.

If you park the car outside the designated zone when you return it, the car will receive citations and fines from the municipality. The Dutch term for these fines is naheffingsaanslag parkeerbelasting.

It is your responsibility to return the car within the designated zone. So, if you don’t, these fines will be charged to you.


Disagree with the fine? File an objection via our chat in the MyWheels app or by clicking the chat icon in our help center (bottom right). Send a message and select "Fines."

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