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  1. Engels (test)
  2. Account

Account

Registering

  • How do I create a MyWheels account?
  • What is the minimum age to drive a MyWheels car?
  • What happens after registration? 
  • What is meant by an additional manual verification?
  • My account has been deactivated. What now?
  • How do I create a MyWheels for Business account?
  • See all 7 articles

Activating an account

  • What happens when you upload your photo during the drivers license verification (Onfido)?
  • My account hasn't been activated automatically. What now? 
  • My account has been deactivated, what now?
  • What is an extra check to verify my account?
  • My account has not been verified but I have payed for my trip, what now?
  • My account hasn't been activated yet. Can I drive one of your cars? 
  • See all 9 articles

Driving license

  • Can I register with a foreign driving licence?

Sharing accounts and subscriptions

  • How does sharing an account work?  
  • Can I share an account?  
  • Can I have other accounts drive a car on my subscription? 
  • Can I monitor which trips have been made through my shared account?  
  • I am self-employed, can I share my account with someone else?
  • I am self-employed, can I let a household member drive on my account?
  • See all 7 articles

Changing details or deregistering accounts

  • How can you get in contact with MyWheels?
  • How do I change my details?
  • How do I change my IBAN number?
  • How do I deregister my account and delete my details? 

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