Account

Registering

• How do I create a MyWheels account?
• What is the minimum age to drive a MyWheels car?
• What happens after registration? 
• What is meant by an additional manual verification?
• My account has been deactivated. What now?
• How do I create a MyWheels for Business account?
• See all 7 articles

Activating an account

• What happens when you upload your photo during the drivers license verification (Onfido)?
• My account hasn't been activated automatically. What now? 
• My account has been deactivated, what now?
• What is an extra check to verify my account?
• My account has not been verified but I have payed for my trip, what now?
• My account hasn't been activated yet. Can I drive one of your cars? 
• See all 9 articles

Driving license

• Can I register with a foreign driving licence?

Sharing accounts and subscriptions

• How does sharing an account work?  
• Can I share an account?  
• Can I have other accounts drive a car on my subscription? 
• Can I monitor which trips have been made through my shared account?  
• I am self-employed, can I share my account with someone else?
• I am self-employed, can I let a household member drive on my account?
• See all 7 articles

Changing details or deregistering accounts

• How can you get in contact with MyWheels?
• How do I change my details?
• How do I change my IBAN number?
• How do I deregister my account and delete my details?