Account

Registering

• How does MyWheels work?
• How do I create a MyWheels account?
• What is the minimum age to drive a MyWheels car?
• What happens after registration? 
• I am self-employed/a freelancer. How do I add my company name? 
• What is meant by an additional manual verification?
• See all 7 articles

Activating an account

• My account has not been verified but I have payed for my trip, what now?
• What happens when you upload your photo during the drivers license verification?
• My driver's license verification failed, what now?
• Can I cover my citizen service number while photographing my driver's license?
• My account hasn't been activated automatically. What now?
• What is an extra check to verify my account?
• See all 11 articles

Login

• I can't log in. What should I do?

Driving license

• How can I update my driver's license?
• Can I register with a foreign driving licence?

Sharing accounts and subscriptions

• What does it means to share an account?
• Can I share an account?
• Can I have other accounts drive a car on my subscription? 
• Can I monitor which trips have been made through my shared account?
• What happens if someone in a shared account incurs a fine or damage?
• I am self-employed, can I share my account with someone else?
• See all 7 articles

Changing details or deregistering accounts

• How can you get in contact with MyWheels?
• How do I change my IBAN number?
• How do I change my details?
• How do I deregister my account and delete my details?