Account

Subscriptions

• Do I need a subscription?
• How can I start, stop or change a subscription?
• Can I share my subscription with other MyWheels users?

Registering

• How does MyWheels work?
• Can I register with a foreign driving licence?
• How do I create a MyWheels account?
• My driver's license verification failed, what now?
• What conditions must I meet to create a MyWheels account?
• Why does MyWheels do a manual check of my driving licence?
• See all 12 articles

Login

• I have problems logging in via authenticator, now what?
• I forgot my username, what now?
• I forgot my password, what now?
• I can't log in, now what?

Changing details or deregistering accounts

• How do I change my payment method?
• How do I change my password?
• How do I enter/update a (different) driving licence?
• How do I update my personal data?
• How can I change my phonenumber?

Sharing accounts and subscriptions

• Can I share an account?
• Can I monitor which trips have been made through my shared account?
• What happens if someone in a shared account incurs a fine or damage?