Payment & Rates

Rates

• How much does it cost to rent a car?
• Do the rates include VAT?
• Do I have to pay a registration fee?
• Do I pay a booking fee or an initial fee?
• Do I receive a discount if I rent for multiple days? 
• Q&A: Everything you need to know about the price adjustments in 2023

Payment method

• How does credit limit work?
• Where can I find my invoice?
• How do I pay for a booking? 
• Can I pay by credit card? 
• Can I post-pay for a booking?
• How is the total price for my trip calculated?
• See all 11 articles

Post-pay payment

• Where can I find my invoice post-pay invoice?
• Can I post-pay for a booking?
• How can I activate post-pay payment?
• Do I have to pay a deposit? 
• How do I get my €250 deposit back?

Subscriptions

• Is a subscription compulsory? 
• What types of subscription are there?
• How do I cancel my subscription? 
• How can I close a subscription?
• How do I pay my monthly subscription costs? 
• How do I change my subscription type? 
• See all 9 articles

Deductible and insurance

• Can I reduce my deductible?
• How do I turn off the deductible reduction?

Discount codes

• How can I add a discount code? 
• The discount code does not work, what now?
• Is it possible to add a discount code afterwards?

Invoices

• Where do I find my invoice?
• How is the trip price structured?

Fines

• How can I object to a fine?
• Parking in a parking space for a purpose other than the one specified. What does this mean?
• What are the extra costs payable in cases like misuse, misconduct, or damage?