Did you cause damage? That's unfortunate, but it happens. Fortunately, you're well insured with us. First, make sure to park the car in a safe place and always call 112 in emergencies.
Always inform us if you've caused damage. Failing to do so may result in a €500 fine, as we aim to keep our cars in the best condition. Report the damage in the app under the 'report damage' button: follow the steps in the app and be as thorough as possible.
Important rules for reporting damage:
- Always fill out a damage form, whether the damage only involves you or others as well.
- Take and upload clear photos of the incident and damage.
- Complete the damage report fully.
- If you can't drive the car anymore or if there are other issues, contact MyWheels.