What should I do when I've damaged the car during my reservation?

Fortunately, you are well insured if you drive one of our shared cars.

What to do: 

  • Complete both sides of a damage form first. If a counterparty is involved, fill in the damage form together. 
  •  Report the damage directly in the app under 'damage' button. Include photos of the damage and the damage form. You can also email it to schade@mywheels.nl.
  • If you are unable to continue driving, call 085-7734222 immediately if the situation allows.
  • Safety first, in case of dangerous situations first call the emergency services (112).


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