I can't log in. What should I do?

Are you unable to log in? Here is what you can do. 

VPN & IP address
Can't log in? This is often because you're using a VPN. Not all countries have access to MyWheels.nl

The solution: use a Dutch IP address.
👉 Find out how to find and change your IP address here.

I did not receive a verification code 🤳

  • In exceptional cases, it may take longer than usual to receive the code. Not in a hurry? Then we advise you to wait a while and/or try again later.
  • Doesn't that work? Check if your app has been updated.
  • Also check that you are not using a different or old phone number. Do you want to change a phone number? Contact us via the contact form.
  • No luck yet? Install reinstall the app.
Was this article helpful?
1 out of 1 found this helpful

Articles in this section