What if the car is unavailable?

It could be that the car is just right outside your doorstep but unavailable in the app. 

There are several reasons why this could occur. Electric cars, for example, have a charging time reserved between reservations. The cars can also be reserved by another user or by us for maintenance and cleaning. 

You can recognize the availability of the car by the colors in the app:

• Green - available
• Gray - not available
• Orange - almost available5.png

 

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