Together, we make sure that all MyWheels cars are clean and without damage. 💪 That is why we ask you to handle the car with care during your trip. If we receive a report on misuse, misconduct or damage, we will charge you with extra costs.
Below, you will find a list of extra costs per event. We will charge an additional €12.50 in handling the costs.
Please note: we will charge any traffic and parking fines directly to you.
|
Event |
Extra costs |
|
Leaving car without fuel |
€30 |
|
Not connecting electric car to charging point (correctly) |
€30 |
|
Not closing the windows after a trip** |
€50 |
| Leaving car unlocked at the end of a trip |
€50 |
|
Losing fuel pass/charging key |
€75 |
|
Leaving car dirty |
€85 |
|
Leaving visible signs of transporting pets (hairs, dirt, etc.) |
€85 |
|
Returning car late |
€100 |
|
Smoking in a car |
€125 |
|
Causing a flat starting battery* |
€125 |
|
Leaving car on the wrong location |
€200 |
|
Fraud with a fuel pass (+ report to the police) |
€250 |
|
Losing charging cable |
€400 |
|
Losing car key |
€500 |
|
Wrongful parking and being towed away |
€500 |
|
Allowing a person to drive who hasn't been added as an extra driver** |
€1,000 |
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* You will also be charged for any additional costs incurred as a result of having to pick up the car, or for hours that the car cannot be used. |
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** You will be charged the full price of any damage. |
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