What are the extra costs payable in cases like misuse, misconduct, or damage?

Together, we make sure that all MyWheels cars are clean and without damage. 💪 That is why we ask you to handle the car with care during your trip. If we receive a report on misuse, misconduct or damage, we will charge you with extra costs.

Below, you will find a list of extra costs per event. We will charge an additional €12.50 in handling the costs. 

Please note: we will charge any traffic and parking fines directly to you.


Extra costs


Leaving car without fuel


Not connecting electric car to charging point (correctly)


Not closing the windows after a trip**


Leaving car unlocked at the end of a trip


Losing fuel pass/charging key


Leaving car dirty


Leaving visible signs of transporting pets (hairs, dirt, etc.)


Returning car late


Smoking in a car


Causing a flat starting battery*


Leaving car on the wrong location


Fraud with a fuel pass (+ report to the police)


Losing charging cable


Losing car key


Wrongful parking and being towed away


Allowing a person to drive who hasn't been added as an extra driver**






* You will also be charged for any additional costs incurred as a result of having to pick up the car, or for hours that the car cannot be used.


** You will be charged the full price of any damage.


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