How do I disconnect the charging cable from the car? 

How to disconnect the charging cable from the car varies from car to car. You can often release the charging cable by pressing a button next to the steering wheel (Renault ZOE) or by unlocking the car again with the car key (Hyundai Kona). 

Check the manual of the car in your booking for instructions on how to disconnect the charging cable from the car. 

 

Standard decoupling instructions:

  • You may need to unlock the cable from the car. For example, by opening the car again with the key or using a button next to the steering wheel (not available in all cars). Please refer to the manuals for more information.
  • Retrieve the charging card from the glove compartment.
  • Hold the charging card in front of the sensor on the charging station until the light goes off.

 

Important: always place the charging cable back into the car.

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