What to do if the car won't start?

If the car doesn't start, check the following:

    • Are you fully depressing the clutch (if there is one) and brake pedals?
  • Lock and unlock the car again using the app (works almost every time!). 
  • Is the steering lock still engaged? You release the steering lock by turning the steering wheel and turning the key at the same time. 

Have you accidentally locked the car with your OV chip card? If so, hold it against the card reader.

Still no luck? Please phone us, number is in the app in your current trip.

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