It does not always work to automatically verify a drivers license. In this case we execute an extra check to verify an account, you will automatically receive a message about this. It is possible to make a reservation, but it is not possible to use the car.
It could take up to five business days before we have completed the extra check. Unfortunately it is not possible to inquire about the status of your account. We will get in contact with you as soon as the proces is completed.