If you want to report an issue about a car you manage as a MyWheels Ambassador, you can do so via:
Chat (between 09:00 and 22:00, 7 days a week)
Please provide the following information in your message:
Your name
License plate of the relevant car
Description of the issue
You can find the chat in the menu "Help"
Select "Other question" and then "MyWheels Ambassador question"
We will treat your question as a priority.
For urgent questions about ongoing trips, we are available 24/7 on the phone or start a chat.