In case of a breakdown, follow these steps:
Ensure your safety. If possible, move the car to a safe location. Put on a safety vest if needed; it's located in the back of the car.
Check if you can resolve the issue yourself:
For a malfunction: Restart the car.
For minor damage (e.g., a dent) that allows you to continue driving: Report it in the MyWheels app and drive the car back to its fixed location.
Contact us: 0857734222 (from abroad: +31202093263)
If we cannot assist you over the phone, we will arrange for roadside assistance to help you.
Note: Never continue driving if a red warning light appears on the dashboard after starting the car. This helps prevent additional problems.