That's unfortunate! Good to know: you can only add extra drivers before your ride starts. To invite them, they must have a validated MyWheels account. Check your app and email. If there are any additional steps required, extra drivers will receive a notification. They can only be added to your ride once they have completed their personal and driver's license information, which typically takes 1 to 2 days.
All the details at a glance:
- Additional drivers must have a validated MyWheels account; they cannot drive without it.
- The driver who made the reservation must be in the car when additional drivers are driving.
- You can only add extra drivers before the ride starts.
- You can add up to three extra drivers per ride for free.
Shared account
do you share your account and you have a reservation on your partners contract, it's not possible to add an extra driver.
Do you share your account and have a reservation on your partners contract, your partner is automatically added as extra driver.
Company account
Did you make the reservation using a Company-contract, it is not possible to add an extra driver.